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recommended technology platform

At Nocturne Essentials, we believe reliable IT starts with proven, well-supported technology. While we can support many existing environments, we recommend the following products and platforms because they have consistently demonstrated reliability, security, and ease of management.

Our Recommended Technology Platform may evolve as new technologies become available and existing products reach end of support.

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Clients are not required to use every product listed below. However, environments built on or aligned with our Recommended Technology Platform allow us to deliver the highest level of reliability, security, and support.

1 

Microsoft 365 Business Premium - productivity

Our preferred productivity and collaboration platform includes:

  • Exchange Online

  • Microsoft Teams

  • OneDrive

  • SharePoint

  • Microsoft Office Apps

  • Microsoft Defender for Business (where applicable)

2

Bitdefender GravityZone MSP Secure (EPP + EDR) - endpoint protection

Our preferred endpoint security solution includes:

  • Next-Generation Antivirus

  • Endpoint Detection & Response (EDR)

  • Ransomware Protection

  • Behavioral Threat Detection

  • Centralized Security Management

3

Acronis Cyber Protect - backup & disaster recovery

Recommended for:

  • Workstations

  • Windows Servers

  • Microsoft 365

  • Image-based recovery

  • File-level recovery

  • Disaster recovery planning

4

superops - remote monitoring & management

Provides:

  • 24/7 monitoring

  • Automated patch management

  • Remote support

  • Asset management

  • Alerting

  • Documentation

  • Reporting

5

network infrastructure

We recommend business-grade networking equipment from trusted vendors, including:

  • pfSense

  • Ubiquiti UniFi

  • TP-Link Omada

  • Cisco Meraki (where appropriate)

6

wireless networking

Business-grade wireless access points supporting:

  • WPA3

  • Multiple SSIDs

  • VLAN segmentation

  • Centralized management

7

firewalls

Business-grade firewalls should support:

  • VPN

  • Intrusion Prevention

  • VLANs

  • Traffic monitoring

  • Automatic firmware updates

8

workstations

Recommended:

  • Windows 11 Pro

  • SSD storage

  • Minimum 16 GB RAM

  • Devices under manufacturer warranty

9

servers

Recommended:

  • Windows Server 2022

  • Windows Server 2025

  • RAID storage

  • UPS protection

  • Vendor warranty

  • Regular backup verification

10

web browsers

Supported browsers include:

  • Microsoft Edge

  • Google Chrome

  • Mozilla Firefox

11

remote access

We recommend secure remote access using:

  • Microsoft Entra ID authentication

  • Multi-Factor Authentication (MFA)

  • VPN where appropriate

12

Password management

We recommend the use of a dedicated business password manager to securely store and manage credentials.

13

DNS and email security

Where appropriate, we recommend:

  • SPF

  • DKIM

  • DMARC

  • DNS filtering

  • Secure email authentication

14

monitoring

Our managed environments include continuous monitoring of:

  • Device health

  • Disk utilization

  • Critical services

  • Patch compliance

  • Backup status

  • Security alerts

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